Two Decades on Every Side of Nonprofit Funding
Dr. Margaret Jamal has reviewed, written, funded, and directed the programs that move communities from survival to sustainability.
Dr. Margaret Jamal began her career as a software instructor in Denver and a Youth Director at Spirit Led Ministries before relocating to Chicago, where she spent two decades on the front lines of nonprofit development.
As Executive Director of the R.A.T.E.S. Foundation Congressional District Program from 2003 to 2009, she raised over $12 million to fund grassroots organizations serving the homeless, at-risk youth, ex-offenders, and families in Chicago.
As a 12-year Federal Grant Reviewer and Chair for the U.S. Department of Health and Human Services, the Department of Justice, the Corporation for National & Community Service, and AmeriCorps, she sat on the other side of the table — evaluating the very proposals her clients were submitting.
Across her career as grant writer, Program Director, donor, grant maker, and Federal Reviewer, she has been on both sides of over $20 million in nonprofit funding — raised, awarded, approved, and disbursed.
She is the author of 29 published books — including 5 on nonprofit development, faith-based discipleship curricula, and the Maggie Pine mystery series — an ordained minister, a certified Philanthropic Development Officer (NHF, 2003), a Certificate in Nonprofit Management holder (University of Chicago, 2003), and the founder of New Skills Online — where she teaches the R.A.T.E.S. Framework™ she created in 2005.
Today, Dr. Jamal plans and develops every NSO product herself using AI-native development — from concept to live, revenue-generating application — including assessment platforms, grant-writing tools, marketing automation, and the R.A.T.E.S. Responsible AI Readiness Assessment.
Verified Credentials & Experience
Why New Skills Online Exists
New Skills Online was founded on a simple truth: the funding gap facing nonprofit startups and ministry leaders is not a mission problem. It is a readiness problem. The R.A.T.E.S. Framework™ — Response-ability, Accountability, Technical-ability, Evaluation-ability, and Sustainability — was developed in 2005 to give organizations a clear, practical system for building the documented infrastructure that funders actually require. Today, New Skills Online provides AI-powered tools, training, and coaching to help founders and ministry leaders close that gap — faster, smarter, and without guessing.
Get the Impact Builder SuiteMeet the Team

Dr. Margaret Jamal
CEO & Founder
Creator of the R.A.T.E.S. Framework™, 12-year Federal Grant Reviewer, author of 5 books on nonprofit development.

Dr. Aaron Jamal
CFO & Tech Lead
Directed the SAMHSA/DASA-funded Access to Recovery program serving 2,400 clients across 40 organizations. Leads technology infrastructure and financial strategy.

Asia J. Rodgers
Product Manager
Manages product development, content strategy, and daily operations across the NSO platform.

Mookey
Chief AI Operations Officer
NSO's AI-powered operations engine — built on Base44 Superagent technology. Handles content creation, campaign management, infrastructure, email automation, and 24/7 operations across the NSO platform.



